Navigate to the Close/Open Payroll step under Review
Close Payroll
If there are any errors or warnings, these will display in the Close/Open Payroll step.
Select the Payroll Errors or Payroll Warnings link. You will be navigated to the Payroll Pay Statement Errors report. The warning message in the Record Message Text column informs the user of the action required in the event that there is a missing required tax parameter, along with the deadline by which the action needs to be taken, and the reason the parameter is required.
Errors must be resolved before payroll can be finalized. Payroll can be finalized if Warning exists however, quarterly tax filing could be impacted and warnings should be resolved whenever possible.
If you receive an error due to a missing company tax, this indicates that taxable wages and tax are calculating for a tax agency (state, local, city, etc.) that has not been setup at the company level. Please complete the
New Tax Code Setup form to expedite the tax setup process.
To close the payroll from the Payroll Prep Process, select the Close Payroll button in the Close/Open Payroll step.
After you select Close Payroll, the system will ask you to confirm that you want to close the payroll and lock the pay statements. Select Yes.
As the system goes through the Close Payroll process, it deletes all zero PSTs (Empty Pay Statements) that match ALL of the following criteria:
- Net Pay Statement = 0
- Each Individual Earning Net = 0
- Each Individual Deduction Net = 0
- Each Individual Tax Net = 0
- Each Individual Tax Gross Wages = 0
- Each individual Tax Gross Subject Wages = 0
- Each Individual Tax Subject Wages = 0
- No arrearages exist
When the system finishes processing the Close Payroll, it displays the deleted empty pay statements on the page and a message that the Payroll Was Closed.
Re-Open Payroll
To re-open the payroll to correct data, select Re-Open.
In order to re-open, choose both options:
Open All Pay Statements: This is the default option because you usually want to open all pay statements.
Rollback Check Numbers: Select this option if you want to roll back and reuse check numbers.
Popular Articles
How To: Add Workflow Delegation for Backup Approval
If a manager/approver is out of the office for a period of time, Workflow Delegation can be set up to assign a different manager to handle approvals during their absence. Delegations can be add by the employee prior to their absence or by the Admin ...
How To: Enter a Manual Check
Enter the Payroll Prep for the next scheduled payroll date Select View Pay Statements in the Add/Edit Pay Statements Payroll Prep step. Do not Initiate Payroll or Sync Time Select New Pay Statement Create a new pay statement using the Manual Pay ...
How To: Submit a New Tax Withholding Form
Changes to withholding form, such as the IRS Form W-4, can be initiated directly in the system by an employee and approved by HR. Once processed, all changes will be automatically updated on the employee record and applied to the next payroll ...
How To: Enroll in Benefits For Life Change Event
To enroll in benefits as the result of a life change event, such as the birth of a child, adoption, marriage, divorce, etc. select Start a new life change event on the My Benefits widget: You may also navigate to My Benefits > Enrollment > Life ...
How To: Consent to Electronic Year-End Form Delivery (W2 or 1099)
To grant consent for electronic year-end forms, navigate to My Info > My Pay > Forms > W2 or 1099-NEC Click the Electronic Consent button Check the box to Receive Form W2 Electronically and confirm the update with your password Once you have ...